Singapore Airlines Enhancements to KrisFlyer redemption waitlist process.

Manage your waitlist redemption bookings online
With effect from today, you will be able to manage your waitlist redemption bookings online. Simply log in to singaporeair.com to manage your bookings and select alternative flights available for immediate ticketing. 

Receive reminders on your waitlist redemption bookings 
We will also send you periodic reminders via email to keep you updated about your waitlisted flights. If you prefer not to receive notifications about your waitlist redemption bookings, you may change your preference by logging into your KrisFlyer account here.

Changes to confirmation and cancellation of waitlist redemption bookings
In addition, waitlisting for redemption flights will be available up to 3 weeks before departure, and you will be informed of the outcome of your waitlist redemptions at least 14 days before flight departure.

All successful waitlist redemptions will be confirmed and unsuccessful ones cancelled two weeks prior to the flight. Please note that the cancellation will apply to all waitlist redemptions excluding redemption upgrades, which will continue to be available up to the point of departure.

For more information:
https://www.singaporeair.com/en_UK/sg/faqCategory/?category=18514


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